QUESTIONS AND ANSWERS.


PRODUCTWhat materials is Aquma made of?

Glass and bamboo.

 

PRODUCT | What are the benefits of buying the Aquma bottle?

Besides creating or maintaining the habit of staying hydrated, it is an environmentally friendly product. A percentage of your purchase will be donated to an organization whichdedicated to protect the natural resource water. And as an additional detail, you will receive an email with an e-calendar of 25 Eco-Days. It contains ideas of activities that will help you contribute to the care of the environment and your health. If you do not receive your calendar, please write to us at aquma.ceo@gmail.com. 

PRODUCT | What to do if the product arrives damaged or worn? 

No worries, in the contact tab write all the information to analyze your case as soon as possible. 


PRODUCT | How long can my bottle of Aquma last?

Up to more than one year depending on the care you take with the product. 
It is important to remember that it is a glass bottle so we recommend you to be very careful not
to break it.  


SHIPPING | Which countries do you ship to? 

To Switzerland and Colombia.


SHIPPING | Is there any possibility that you ship to other countries?

If you are not in one of these two, you can write the name of your city/country to confirm if it is possible to send it. 


SHIPPING | How long does it take to receive my order? 

Delivery times depend on the shipping company and therefore may vary depending on where you live. Ideally, each order should take 2-7 business days from the day of purchase.


SHIPPING | If I haven't received my order, what do I do? 

Write to us at aquma.ceo@gmail.com and we will help you. 

BUYING | What channels are available to buy my Aquma bottle? 

Through Facebook and Intagram Shopping. 
Also through this website, in the shop window.


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